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Jobs at HRfx Consulting Inc.

Operations Manager

Location: Surrey, BC, Canada

Department: I-XL Building Products

Type: Full Time

Min. Experience: Experienced

Our client, I-XL Building Products (www.ixlbuild.com), has a requirement for a Branch Operations Manager to join their team in the Surrey head office.

I-XL is a family owned company and one of the largest importers and distributors of brick, stone and building products in Canada. They have been helping homeowners, masons, builders, designers and architects create beauty and value with their quality brick, stone and building products for over 100 years.

Their goal is to provide customers with the best possible value by providing masonry and other building products of the highest quality through convenient and strategically located showroom/distribution branches. You will be an integral part of the Surrey team, as well as the I-XL family which operates seven branches across Canada.

Reporting to the Vice President of Operations, this position is responsible for the overall operations of the branch.  This will include buildings and equipment, inventory control, and the supervision of the inside sales team and yard staff.  The Branch Operations Manager will also work with the field sales group to ensure quality customer service and branch profitability.


  • Responsible for the implementation of effective branch planning, policies and procedures.
  • Responsible for the timely and accurate completion of branch functions.
  • Build and maintain a strong sales culture for the branch employees.
  • Effectively supervises branch personnel, ensuring optimal performance.
  • Responsible for maintaining effective communication, coordination and working relationships with all I-XL employees.
  • Conduct safety meetings and ensures employee and customer safety.
  • Scheduling of staff to provide exceptional service and manage costs.
  • Contribute and be a part of the annual budget process as well as provide quarterly branch reporting to head office.
  • Work with inventory and purchasing departments to manage stock levels.
  • Other branch related duties that may be required.


  • Over five years’ in a similar operations management role.
  • Excellent knowledge of the building products industry, practices and standards.
  • Outstanding sales and interpersonal skills.
  • Strong time management skills, specifically the ability to multi-task and prioritize.
  • Forklift Certification would be an asset.
  • Basic accounting competency with an understanding of invoicing and billing procedures.
  • Experience planning and monitoring budgets.
  • Requires strong leadership abilities to inspire and coach employees to accomplish strategic goals and related tasks.  This includes training, motivating employees and managing performance.
  • Previous experience working in retail and preferably, construction.
  • Proficiency in MS Office and comfortable learning new computer programs.
  • Excellent communication skills, both oral and written.

A competitive compensation and benefits package will be provided.

HRfx Consulting provides outsourced human resource solutions to small and medium sized business and is assisting our client in the collection and screening of resumes. Please do not contact I-XL Building Products directly. We thank you for your interest in this position, however, only qualified candidates will be contacted for an interview.

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I certify that all the information I have provided on my resume and this application for employment with I-XL is true, correct and complete, to the best of my knowledge. I agree that my omission, misrepresentation or falsification of information on the application will be grounds for rejecting this application or discharging me for cause if I am employed by I-XL Building Products Ltd.*
I understand and agree that my application shall be subject to screening and the verification of my credentials. I give I-XL Building Products Ltd. the right to investigate all information and references given in my application and to secure additional information, if necessary. I hereby release from all liability or responsibility I-XL Building Products Ltd. and all persons or corporations who obtain or furnish such information.*