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Jobs at HRfx Consulting Inc.

Reception/Administrative Assistant

Location: Surrey, BC, Canada

Department: HRfx on behalf of Coastal Hand Clinic

Type: Full Time

Min. Experience: Experienced

Our client, Coastal Hand Clinic, is currently seeking an experienced Receptionist/Administrative Assistant to join their fun and friendly team located in Surrey, BC.

The ideal candidate will be familiar working in a fast-paced, busy environment, as you are the first point of contact running the front lines.  We are searching for an individual with previous reception experience, an excellent telephone manner with strong customer service and exceptional administrative skills.  Clinic experience would be an asset but not mandatory.

Hours:  Mon & Thurs (8am-4pm), Tues & Wed (8am-5pm), Fri (7am-12:00pm)

A Competitive salary and benefits package will be provided.


  • Greet, assist and/or direct clients and stakeholders pleasantly and in a timely manner.
  • Assist the therapist team and the Office Manager with administrative support.
  • Coordinate booking and billing of services with the referral source, payers and clients.
  • Handle reports and monitor timeliness and accuracy.
  • Maintain office files, reports and associated paperwork.
  • Generate accurate invoices and direct to appropriate parties.
  • Handle payment and prepare petty cash/float daily and ensure accuracy in reconciling.
  • Monitor, receive, screen, respond, direct and relay communication (ie. telephone messages, emails, in-person visits, faxes, etc.).
  • Other general office duties and special projects as assigned.


  • Minimum 2 years of reception and/or office administration experience.
  • Excellent phone manner.
  • Superior time management and organizational skills, with an ability to prioritize.
  • Self-starter, highly motivated, professional team player.
  • Excellent command of the English language both verbal and written.
  • Ability to establish and maintain a good rapport with clients.
  • Ability to problem-solve.
  • Technically savvy: knows how to use, access and multi-task between different programs. Capable of using technology as a resource to support the clinical staff and provide information.
  • Intermediate to advanced MS Office (Word, Excel, and Outlook).
  • Positive and professional demeanor.
  • Believe in maintaining a healthy, active lifestyle.
  • Reliable, punctual and demonstrates initiative.
  • Ability to effectively organize, coordinate and prepare meetings.
  • Positive and professional demeanor.
  • Basic knowledge of medical terminology an asset, but not a requirement.

We invite qualified candidates to apply via our online system.  Should you have any inquiries, HRfx is the main point of contact and not the clinic directly.

HRfx Consulting provides outsourced human resource solutions to small and medium sized business and is assisting our client in the collection and screening of resumes.  We thank you for your interest in this position, however, only qualified candidates will be contacted for an interview.

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